How do you deal with a difficult customer?

Answer Posted / jatin

First of all i listen the whole problem.
Then I will try to make it's possible solution with calm
mind. If he/she is wrong, then i will explain him/her about
their mistakes. and I will trace the whole problem
remaining in company's rules and regulations.

Is This Answer Correct ?    10 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What is your experience in Client Management ? Types of Client Interaction ?

1429


How do you feel about doing repetitive work?

2241


Your last travel experience?

1513


tel me someting about your past

2234


What is iso:9000 in outsourcing? : bpo

913






Which place most you like and why?

1961


Can I know what kind of wrestling is done in the call center

1135


Give me an example of a job where you had to work as a team

2119


Why Accenture? What do you know about Accenture?

2505


How would your team/manager describe you?

1525


what are the major key responsibility areas for a manager in bpo...?

2330


how we will change our low living standard ?

1848


Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?

1612


Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

813


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

1914