what do you mean by customer satisfaction?

Answers were Sorted based on User's Feedback



what do you mean by customer satisfaction?..

Answer / punit

Customer Satisfaction is the end result of all the value
add given to caller.
irrespective of a query, complaint or Request as long as my
customer says that i m happy with the services given, i m
glad with the way i was handled at the call centre end.

Is This Answer Correct ?    0 Yes 6 No

Post New Answer

More Call Centre AllOther Interview Questions

What challenges did you face stepping into a leadership role?

0 Answers   Tech Mahindra,


What is BPO?

9 Answers   ADP, BPO, FastSource, FirstSource, Genpact, HCL, Serco, Wipro, WNS,


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

0 Answers   TeleTech,


Do you know anything about our company?

1 Answers   HSBC,


what is for call centre what is voice and non voice and what is the eligiblity for this job

15 Answers   Accenture, Banana Outsourcing, BPO, Genpact, HCL, HSBC, IBM, Infosys, Sparsh, Sutherland, TCS, Wipro,






tell me about your your marvelous day that you have spent till now

0 Answers   Concentrix,


how did you calibrate your new year

0 Answers   TelePerformance,


what is justice?

0 Answers  


How do you rate your English skills?

1 Answers   HSBC,


WHY U GOING TO CHANGE JOB AFTER LONG TIME? WHY ARE WAIT THREE YEAR TO CHANGE JOB?

5 Answers   Heritage, IBM, WNS,


What you have in your self to sell?

4 Answers   HCL, Max Newyork Life Insurance,


what is your strengths? what is your weaknesses? what motivate you?

5 Answers   ABC, Xansa,


Categories