Answer Posted / raju
initially v have to greet the customer by saying "good
morning how may i help you" and then listening properly to
the customer query and by providing him proper resolution .
providing 100% customer service.
| Is This Answer Correct ? | 7 Yes | 0 No |
Post New Answer View All Answers
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
what is the specification for the modem pin
why you leave teaching? and why you want to join BPO?
How would you relate your key competencies to this position?
Information about charterd bank.
what is active directory?
Describe a situation in which you inspired trust and respect in your team.
Where have you worked before? : bpo
Can you use different software’s easily? : bpo
what are the major key responsibility areas for a manager in bpo...?
What is the difference between KRA & KPI
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
What will you do in a situation where system shuts down and you still handling customer on the phone?
