If the bug is found by customer and he will put that bug in
DTS , that bug is visible

1 - Dev Team
2 - Test Team
3 - B. A. Team
4 - 1 & 2

Answers were Sorted based on User's Feedback



If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / rajendra

4 - 1 & 2

byeee

Rajendra Prasad Reddy
rajendra_penumalli@yahoo.com
+919885162742
hyderabad
india

Is This Answer Correct ?    1 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / chauhan

4 is best

Is This Answer Correct ?    1 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / jagadish

1 & 2...

hi manish..hw can bussns analyist see the defect profile..
its is mapping between with tester & devlopers...

sry manish in my view only testers & developers can view the
defect profile...
thanku

Is This Answer Correct ?    1 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / vasubabu

4

Is This Answer Correct ?    0 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / lokesh chauhan

4
Lokesh Kumar Chauhan
lokesh_kumar_chauhan@yahoo.com
Mobile - 09350229669
Noida

Is This Answer Correct ?    0 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / manish

3
BA is the person who directly handles the customer so his
POC will be BA only

Regards
Manish

Is This Answer Correct ?    0 Yes 0 No

If the bug is found by customer and he will put that bug in DTS , that bug is visible 1 - Dev ..

Answer / rakesh

it depends upon what kind of commuinaction channel has been
agreed in test plan process.some where customer directlt
log the bug in toll and email notification trigger the bug
to allocated email id's of concerned user group.they may be
dev team,test team and or BA.


So in my point of view more or less correct answer should
be 4. in my one of company customer update the bug to test
team via email and test team log the defect in DTS and then
dev team aware about that bug.so it totaly depends what
kind of custmization and tunning has agreed in company for
suitability and profit for the project/product.

best regards,
Rakesh
Testing faculity in one of top testing institute in NCR.

Is This Answer Correct ?    0 Yes 0 No

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