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what is bpo and call centre?
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Answer / sd. kazim
B.p.o stands for business process outsourcing. outsourcing
means offline delivery of a range of non-core service
functions from a particular party to the third party. This
includes sales, data processing, telemarketing etc.,
Call center means the place where outbound calls are made
and inbound calls are received. It is the online service
providing office, which facilitates customers to get require
information and detail before, during and after the purchase
of a product.
| Is This Answer Correct ? | 34 Yes | 1 No |
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31 Answers AXA, Calltronics, Capita, Convergys, eTelecare, IBM, Idea, Infosys, InterConnect, Rotonics, Serco, Sietel, Sparsh, TELUS, Transcom, Wipro,
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3 Answers 247Customer, BPO, HGS, Telecommunications, Wipro,
What is A Call Centre For You?
What is your salary expectation
38 Answers BPO, DELL, Home Credit, Nipuna, TCS, TelePerformance, Wipro,
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what were the facilities that we are enjoying but our Ancesstors did not?
Give example of situation where you were able to set priorities and abide by them ?
What is mortgage
2 Answers FI, First American Corporation,
Are you a hard worker or a smart worker.?
why should i join call center
36 Answers Amex, Convergys, Genpact, iEnergizer, Vcustomer,
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What will be your approach to improve customer service?
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Call Centre AllOther (2477)
