Why politeness is must for call centre jobs?
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Answer / http://www.hclbpo.com/disaster
politeness is the sign of good communication .it is
necessary to convence the coustomer for sale of products of
that company.
| Is This Answer Correct ? | 14 Yes | 0 No |
Answer / priyanka tiwari
politeness is must b'coz if a coustmer have any problem
they must shout on C.C employes,n if c.c also get anger n
misbehave with coustmer,they can think thi compny is not
good n switch out from our product n thats not good for the
company as well as for BPOs or ny coustmer care.....
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / rajnish
politeness is the mean theme to convance the customer . when you are taking a call on the flor.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
How would you relate your key competencies to this position?
2 Answers Great Eastern, Redson, Redstone,
HOW HAS UR EXP PREPARED U 4 UR CARRIER?
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Do you think you don’t have the career growth in your company?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
How do you offer the service to your clients?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
what types of things make you angry? how do react?
how imp is smile to u?
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