tell me about a time when you had work problems or stresses
that were difficult for you?
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How to give effective introduction...for the designation of Team Leader (BPO)
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Tell me about ur self.. Why would you want to join our company...
Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
About myself and computer networking
2 Answers DELL, iEnergizer, Ocwen,
when i be the in front of intervier then i always get fear even i know all answers. So can anybody give me sugestion how to tackle this problem?
why do you want to join a callcenter
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how do you determine a solution to problem
During a given week a programmer spend 1/4 of his time preparing charts,3/8 of his time for coding,rest of his time for debugging the programs.If he had 48 hrs during the week how many hours did he spend debugging the program?
What is salary expectation?
what is difference between domestic and international call centre???
Tell 5 advantages and dis-advantages of sunshine?
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