What is the difference between call center and BPO?
- 1 Answers
- 7835 Views
- Infosys, I also Faced
- E-Mail Answers
Answer Posted / bhismark
Call centers are the contact center where CRM is executed by calling or recieving the call.Where else Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf.
| Is This Answer Correct ? | 21 Yes | 2 No |
Post New Answer View All Answers
Give me an example of how you have dealt with an under-performing team member in the past.
How do make one system dedicated to one user. How do to restrict the user login to the system.
What steps will you take to deal with an unsatisfied customer?
topic-what is retail ,politics in india,childhood,
Give me an example scenario of a poor customer service and what would you do differently?
Where do you see yourself after five years? : bpo
What’s your area of opportunity?
what is daily routine of you/mother/father/sister/bro.
What is iso:9000 in outsourcing? : bpo
what is the importance of quality and quality analyst in call center
How one can improve customer interactions?
Give example of situation where you were able to set priorities and abide by them ?
what will join in my company?
I would like to know the age limit for appearing interview in Sutherland.
WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT
