How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?
2560what do you mean by back office job in a bpo?
Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,
20 117328how to sell a mobile phone if the interviewer asks
DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,
9 91400Post New Call Centre AllOther Questions
What’s your area of opportunity?
Favourite Song that inspired u and explain? Favourite Advt in TV and explain? Is fitness important in day to day life?
What problem did you encounter and how did you overcome them?
what i will tell if they ask what is your salary expectation for a fresher?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
What are your planning in next role?
What are your greatest achievements so far?
I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
What will you do in a situation where system shuts down and you still handling customer on the phone?
HOW MUCH YOU WHERE GETTING THERE|?
Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
Why weren't you regularized in your previous job?
what are the major key responsibility areas for a manager in bpo...?
Information about charterd bank.