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What will you do in a situation where system shuts down and you still handling customer on the phone?
2284Post New Call Centre AllOther Questions
What problem did you encounter and how did you overcome them?
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
why jobs been done night time
Why do you see bpo as your career? : bpo
What are the critical attributes of a customer service representative?
What's the difference between efficiency and productivity?
What are the key attributes of a call center executive?
if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
10. Employees tell you exactly when services will be performed
How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?
HOW you spend the last day? how you spend the last Birthday.
What are the key aspects that can help to improve your customer service?
What is Smart Work and Hard Work ?
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
