What is the difference between Domestic and international
call centre

Answer Posted / rakesh sharma

domestic call center is a call center where u have to deal
with the clients witin the
country.
while in international call center
u have to handle the international customers

Is This Answer Correct ?    2 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

what are the responsibilities as a call centre execuitive when we talk to the customer ?

1947


hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy

1919


What have you done to promote great customer service?

2079


Are you willing to work for long hours, if the project demands that from you?

2014


i m under graduation student in B.A Stream. what is career in Genpact..

2359






I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1088


What will make you quit to work?

1525


Are you a good team player?

1899


whats ur sisters daily routine?

2378


How is Attrition Calculated ?

1457


why dell only ?,

2350


How long did you travel to get here in our office?

1496


What will be your approach to improve customer service?

775


First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

4251


who is your famous personality

2237