What are the job activities you have to maintain in bpo? : bpo
Are you comfortable working in night shifts? : bpo
What do you know about bpo? : bpo
If you had enough money to retire right now, would you? : bpo
Where have you worked before? : bpo
What is the difference between the shore and off-shore outsourcing? : bpo
What is your favorite color? : bpo
Process conducted for mortgage process for both fresher's n experienced .
What are the key aspects that can help to improve your customer service?
Do you know the online tools for excellent customer service?
For customers, proactive engagement do you know the ways to create it?
How to deal with a customer who denies paying for the product?
How to tackle the customer language barrier that exists in between?
What are the critical attributes of a call center executive?
Explain how to deal with a customer who denies paying for the product?