Why do you want to work in a call center?
What would you do if the customer says that it took you long to resolve an issue?
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
How can you get responsive customer feedback?
What if the customer is not happy with your answer or solution?
What is backend?
Why did you leave your last position?
How the analysis of departed customer help your organization?
How to deal with customers who deny paying for service/product?
What is the difference between a bpo and a call center?
What is near shore outsourcing?
How to deal with abusive/slang using customer?
What are the key attributes of a call center executive?
Do you like multi-tasking or you prefer to tackle one problem at a time?
what is the key aspect that helps improve customer service?
