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What is inbound and outbound call centers?
How can you relate call centers to bpo?
What are an inbound call center and an outbound call center? What is the difference between the two?
What is a bpo? : bpo
How good are you with computer skills? : bpo
What is iso:9000 in outsourcing? : bpo
Do you know the common risk associated with bpo’s and how will you cope with them? : bpo
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
Determine the type of bpo you wish to work? : bpo
Are you a team player? : bpo
Which one do you think –web or voice- suits your qualifications better? : bpo
What are the major sectors for outsourcing? : bpo
Can you use different software’s easily? : bpo
Why companies outsource? : bpo
Will you be comfortable handling customers on the phone? : bpo
