As per the QA parameters, what is the feature of a good
call?
Answer Posted / kapil soni
a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...
| Is This Answer Correct ? | 13 Yes | 0 No |
Post New Answer View All Answers
how do you relate with your father
4. Materials associated with the service are visually appealing
why do u want to leave the last organization ?
problems and consequences of bpo ?
why you leave teaching? and why you want to join BPO?
Why are like to work in my company?
What is inbound and outbound call centers?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
What are the steps you follow when you appraise an advisor ?
Are you a team player? : bpo
Extra initiative by u in your current organization other than your KRA (Routine work)
How to tackle the customer language barrier that exists in between?
Tell about your work experience. Why you quit that job?
who or what in your life would you say influenced you most with regard to your career objectives?
what u know about genpact.