Answer / Rachit Mehrotra

The Quality Analyst in a call center is responsible for monitoring and evaluating the performance of agents, ensuring adherence to company policies and quality standards. This includes listening to recorded calls, reviewing agent interactions, providing feedback on performance, identifying areas for improvement, and developing training programs to enhance agent skills.

generally, now a days all call center and IT companies are asking us to speak or talk on some topics?

1 Answers   Concentric Solutions, DELL,

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For implementing a crm solution to your business what things need to take care of?

1 Answers  

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Tell me something about ur school days?

12 Answers   HCL, IBM, Tata Business Support Services TBSS,

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What will be your expected Salary? Can you justify your Salary?

3 Answers   DBS, Hiranandani, Just Dial, Reliance,

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what is oops interview

4 Answers   Aegis, HP,

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4. Materials associated with the service are visually appealing

1 Answers  

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meddle (a)cross (b)interfere (c)intercode (d) impose

4 Answers   Htmt,

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Wat r all the questions asked in Call center interview ?

5 Answers   BSNL, Optimus, Sparsh, Wipro,

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What is ACPT in BPO

1 Answers   Aegis,

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Why do you want bpo

22 Answers   BPO, CSC, Wipro,

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How do you feel about doing repetitive work?

1 Answers   HSBC,

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WHY DO YOU LIKE OUR PRIME MINISTER

0 Answers   Brigade,

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