Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

0 Answers  

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what is the minimum qualification for call centre jobs?

23 Answers   Vodafone,

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Why did you leave your last job?

6 Answers   Genpact, IBM, Under Armour, Wipro,

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All question of call centre which will ask in interview, please send me on my email id as soon as possible

1 Answers   DELL, HJ, Wings Customer Care,

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How can you handle stress or pressure?

19 Answers   Biztruss Integrated Services, Genpact, Satyam,

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what are the responsibilities of a quality analyst in call center

0 Answers  

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what is your memorable movement& who is your role model

2 Answers  

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Are you able to work with multiple phone lines?

0 Answers  

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ur fav songs & y so?

0 Answers  

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tell me about yourself

12 Answers   Airtel, DELL, Kekran Mekran, Sutherland,

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What is your stregth & Weakness

14 Answers   Capita, Genpact, Net InfoTech,

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Dear all pls send fic aptitude questions and answer

1 Answers   Tata Business Support Services TBSS,

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