What are your strengths as Assistant Manager operations
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What is A Call Centre For You?
What if the customer is not happy with your answer or solution?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
What is your idea of an ideal company?
Is interview going to be tuff in domestic call centre?
what u did from yesterday to today?
Tell me about sachin tendulkar?
What do you like about being employed in a call center?
Give me an example scenario of a poor customer service and what would you do differently?
what are differences between quality analayst and team leader
why u looking foer this job
For customers, proactive engagement do you know the ways to create it?