if i am i am working at the hotel,and you are the guest and
asking for reservation.what i will do?

Answers were Sorted based on User's Feedback



if i am i am working at the hotel,and you are the guest and asking for reservation.what i will do?..

Answer / tobe

To collect all important informations and datails of
customer is the most important step to do, for ex. name-
surname, tel.no., number of rooms, number of guests,room
type, special request, smoking or non-smoking, email
address etc.

Is This Answer Correct ?    5 Yes 0 No

if i am i am working at the hotel,and you are the guest and asking for reservation.what i will do?..

Answer / jilou

i will ask them in what kind of rooms they want for them for
reservation int heir own choice, i maybe offer them
according to their numbers.

Is This Answer Correct ?    4 Yes 3 No

if i am i am working at the hotel,and you are the guest and asking for reservation.what i will do?..

Answer / kamal singh negi

firstly you know the need of customer. according customer you provide the reservation service.

Is This Answer Correct ?    1 Yes 1 No

if i am i am working at the hotel,and you are the guest and asking for reservation.what i will do?..

Answer / sayantan panda

Step 1. I will take the dates and will check the availability.
Step 2. Then i will offer the tariff.
Step 3. If guest request any discount i will offer how much i have permission to give at leas. Otherwise i will forward to take all the necessary details from the guest.
Step 4. And will suggest him to deposit some advance for the booking confirmation from our end, other wise it will listed for waiting.
Step 5. At the end i will forward our bank details to the guest and will send a confirmation msg after receiving the amount from the guest and will note it down in the reservation register and on the system.

Is This Answer Correct ?    1 Yes 1 No

Post New Answer

More Tourism Hotel AllOther Interview Questions

what do you consider to be your most important achievement &biggest regret of the past year

0 Answers  


Name of front office software used in hotel?

3 Answers   Sunshine, The Park Hotels,


How do u define Success? and what does it mean to you?

13 Answers   Indian Airlines, JW Marriott,


List some of the leadership roles you have had in the past?

1 Answers   Oberoi,


Why you choose security dept in hotel industry?

2 Answers  






What will you do if you are not selected for a job with this Airline?

0 Answers  


Do you have a bad back or any medical issues?

0 Answers  


How to give good self introduction for the post of customer service executive in any airlines?

1 Answers  


What do you think about aesthetics design of hotel and how important?

0 Answers   Le Meridien,


how do take stake orders

0 Answers  


WHAT HAVE YOU GOT TO CONTRIBUTE TO THIS ORGANIZATION?

0 Answers  


can sound tourism stratagies contributing effectively in creating and preserving jobs?

0 Answers  


Categories