Answer / mayur pawar

call center bassically known for customer service. where on
the floor a c.s.a ora c.s.e. have to give 100%quality to
the customer it may by the inbound call or it may of
outbound callwhere(inbound deals with customeer service &
outbound deals with hardcore sale.

Answer / nazim lalani

Call Centre is a centre where custombers want to get any
quries, and callcentre executive should satisfy the
custombers, thats it

Answer / rahul h punjabi

call centre is a bridge between customer and company,where
in agents calls the customer,tells him about the
product,solve his queries,provides him service..basically
call centre deals in two types of calls i.e.inbound and
outbound..Inbound deals with customeer service &
outbound deals with hardcore sale..

Answer / rohit

call center is a place where calls are made or recieved for
the purpose of the business and their two types of call
centers one is inbound and the other is out bound

Answer / rajjab ali

call centre works like as a networking system, its fully
connects with computer, internet and telephone.There are
two kinds of call centre 1. International call centre and
2. domestic call centre.

International call centres are too large but domestic call
centres are centre under a private company.

Answer / anurag choudhary

A cal center is centerlized office of any company where
inbound cal are recived to give information about the
product bought frm the company,or from where the outbound
cal are made to give information abt the product of any
compny..

Answer / dipankar das

call center is a place where calls are made or recieved for
the purpose of the business and their two types of call
centers one is inbound and the other is out bound.

Answer / daren knight

Call center is an important aspect of BPO industry. All the modules related with voice process are carried out at call center. In a call center calls are made and received and is termed as Outbound and Inbound process.

Answer / junaid khan

A typical call center is a service center which has
adequate telecom facilities, trained consultants, access to
wide database, internet and other on-line information
support infrastructure to provide information and support
to a customer. It operates to provide round the clock and
year round service i.e. 365 days and 24 hour service

Answer / kavinithi

call center is the place where large numbers of calls are
made or received for the purpose of busines is called
callcenter.we can classified this in to two types one is
domestic call center and another one is international.

what is heath care process and how does it work?

2 Answers   Dr Agarwals Eye Hospital, UHG,

if you stuck in problem what will you do?

0 Answers  

I mean if we both are strange for each other & i want to make friendship within 10 min. then what is the all process of that like "hell i m neeraj if u dont mind may i take ur 10min. then 2ns person says that why not sure" so plz guide like it ?

0 Answers   Genpact,

what prompted you apply for his job

1 Answers   WNS,

why did you join callcentre?

11 Answers   Ajuba, CTS,

I'm a team lead at a call center and there are two other team leads who share the same floor. where do u stand as a team lead when compared to other two?

1 Answers  

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

1 Answers   DELL, Deloitte,

what are the job responsibilitits of a quality analyst in a call center? or what are the job roles of a quality analist in a call center?

0 Answers   Genpact,

tell me one thing that u would like to change in your school?

2 Answers   HSBC, Satyam,

have you attended any other interviews?

2 Answers   Aircel,

HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?

0 Answers  

tell me about any famous place,i mean tourist place ?

0 Answers