How to deal with the difficult customer?
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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
While working in call centre why people gets so bored after certain period of time, like 1 or 2 year after
3 Answers Call Centre, Pfizer,
Why did you leave your current Jobs?
39 Answers Aegis, Aviva, BPO, DELL, Human Resources, Intelenet Global Services, PPL, Sparsh, TeleTech, Wipro,
what is your strengths?
Would you leave us if another company offers you 2K more than us?
1 Answers Hero MotoCorp, HSBC,
what types of pressures do you experience on your current job? how do you cope with these pressures?
You are a team leader handling 15 staff. You know there is data fudging happening, which is an integrity issue for the organization but you don't have sufficient data to prove, although You know which staff are doing it. Now, 5 team members come to you together asking that they have heard from the grapevine that they are suspected for playing with critical data. How will You handle this situation especially when 2 out of these 5 are actually the ones doing it ??? This is a mind boggling question for an inerview, it had me tongue tied for a moment.
In Just a minute speech(initial screening) what will be expected from panel member?
tell me some thing about indian education system?
tell me about ur self
8 Answers Aegis, Airtel, Allsec Technologies, Axion, DELL, FirstSource, Google, IBM, NetAmbit, Serco, TCS, Zensar,
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
Who is your role model ?
16 Answers Genpact, HCL, IBM, ICICI, Nipuna,
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