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You are working on a project and are in the Quality Planning process. You know that if the customer requirements are not satisfied while the product is still in the control of the organization, it may result in corrective action, rework, scrapping, and downtime. Which of the following is true regarding the cost of quality?
A. Cost of quality is an output of this process, and this is an internal failure cost.
B. Cost of quality is a tool and technique of this process, and this is a prevention cost.
C. Cost of quality is an output of this process, and this is a prevention cost.
D. Cost of quality is a tool and technique of this process, and this is an internal failure cost.
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