What about Web-to-Lead and Web-to-Case?



What about Web-to-Lead and Web-to-Case?..

Answer / Aman Kumar Chaudhary

Web-to-Lead and Web-to-Case are Salesforce features that allow users to capture leads or cases directly from a website. With Web-to-Lead, visitors can submit lead information through a web form, which is automatically created as a lead record in Salesforce. With Web-to-Case, customers can submit support requests through a web form, creating a case record in Salesforce that can be assigned to the appropriate support team.

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