Interested to Buy Any Domain ? << Click Here >> for more details...
What is Shrinkage and its formula
- 2 Answers
- 5822 Views
- Aegis, AGIS, HCL, Mphasis, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / shama islam
Shrinkage means absenteesm- if you rostered 20 agents how many is absent..Absent agent is called shrinkage.
As-
=Absent/total roster
| Is This Answer Correct ? | 11 Yes | 0 No |
Answer / 8885602603
Shrinkage means how much time is lost in the call center to things like breaks, holydays, sick time, training ect..
| Is This Answer Correct ? | 0 Yes | 5 No |
After completing your graduation u were not working for a year. What were u doing during that period?
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
What is difference between call centre and bpo
12 Answers Go4customer, Serco,
why are you inted in call center job
33 Answers 247Customer, BPO, Genpact, TATA, Tata DoCoMo, Wipro,
Kindly give me some information on topics mostly corporated companies are asking
What do you know about customer service?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
does voice based tech support is similar to bpo plz tell me frankly awaitingly............
what u did from yesterday to today?
what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
4 Answers Aircel, Airtel, HP, TeleTech,
What is your favorite food tell me how it's being prepared?
what would a system restore do?technically what would it do
-
Call Centre AllOther (2477)
