1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup

0 Answers   Genpact,

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what kind of job you are looking at?

1 Answers  

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How do you handle an irate customer?

0 Answers   Cognizant,

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HOW ABOUT THE FIVE YEARS FROM NOW AND WHY DID YOU CHOOSE THIS OUR COMPANY

4 Answers   Wipro,

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Where did you travelled last time

0 Answers  

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what will join in my company?

0 Answers   Wipro,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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tell about tirupathi

0 Answers   Genpact,

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Sell me your used envelope?

0 Answers   Cognizant,

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why 20-20 cricket is more famous?

10 Answers   Intelenet,

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what is callcentre.

20 Answers   Airtel, BPO, Hutch, Infosys,

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Hi, I worked with BPO and know wanted to move to a new carrer, Can u please fwd me SAP CRM and SD Intw..Questions ASAP cos i m preparing for my Intw..

0 Answers  

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