Answer / raj

its basically a service provider over the phone ,they tell u abt their product and how to install them or use their service,they solve the problem of their customer over phone..

Answer / manish_sah390

Well,Call Centre is Booming Industry,Its a Flourishing
Industry,Its provides a better opportunity as well as very
good career growth which in other Industry is slow or limited.

Answer / vishnuragavan

life in night giving information to other foreigners and
wasting time for money i am here sorry to say this but its
true

IF U GET A REBIRTH WHAT WOULD U LIKE TO BE

12 Answers   Airtel, iEnergizer,

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Speak for five minutes about hyderabad

19 Answers   Genpact, Infosys, Mafoi, Tech Mahindra,

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tell about yourself, please do give with example .

42 Answers   247Customer, BPO, Clerical Jobs, DELL, DNS, IBM, Infosys, L&T, TCS, Wipro,

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arrange these alphabets in to three words F T O G U N I R O I Y W A ?

8 Answers   NTPC, Vodacom,

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hi i am pavan. i have completed my graduation(b.com computers) from g.pula reddy degree college. i am a fresher and i am from a middle class family from hyderabad. i need to work in bpo's and IT sectors and i am not able to choose any company. i attended an interview @ wipro bpo. i saw many people answreing to the questions in different styles and behaviour. i didnt knew whether they are doing correce or not. can u please tell me how to sit in front of the interviewr and bahave with him and i would like to know steps for applying in new companies and to face challenges in life

3 Answers   BPO, Genpact,

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if you had 2 kids, one colored black and other white, how would you explain to them they are come from the same parents?

5 Answers   HCL,

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memorable day in your life,favourite holiday spot,colours,3 questions in 3 sentences ?

1 Answers   Infosys,

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WHAT THE JOB POSITION U LOOKING FOE THE BPO?

5 Answers   Convergys, Genpact,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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why u want to join call centre?

7 Answers   Facebook, Wipro,

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i have stammering problem,while giving interview in kirloskar,i stammered a lot,is their any solution so that my stammering problem could be reduced......

26 Answers   Genpact, Kirloskar, NIPA, Spanco,

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Tell me about yourself?

0 Answers   Convergys, IBM, Microsoft, Ominis, Reliance, Tech Mahindra, Telecare, TransWorks, Wipro,

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