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what is call centre?
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Answer / raj
its basically a service provider over the phone ,they tell u abt their product and how to install them or use their service,they solve the problem of their customer over phone..
| Is This Answer Correct ? | 4 Yes | 1 No |
Well,Call Centre is Booming Industry,Its a Flourishing
Industry,Its provides a better opportunity as well as very
good career growth which in other Industry is slow or limited.
| Is This Answer Correct ? | 3 Yes | 1 No |
Answer / vishnuragavan
life in night giving information to other foreigners and
wasting time for money i am here sorry to say this but its
true
| Is This Answer Correct ? | 3 Yes | 10 No |
what if the customer asked me some personal questions am i allowed to answer his questions?
what dind of things wrong with you
For implementing a crm solution to your business what things need to take care of?
Speak about "The impact of coffee in our daily life"
tel me some thing about your home town....
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
generally she is cautious but you cant predict when she is (a) rash (b)hurt (c)kind (d)fast
what do u mean by bpo
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
why you want to join BPO / Call-centre?
what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
4 Answers Aircel, Airtel, HP, TeleTech,
You are a team leader handling 15 staff. You know there is data fudging happening, which is an integrity issue for the organization but you don't have sufficient data to prove, although You know which staff are doing it. Now, 5 team members come to you together asking that they have heard from the grapevine that they are suspected for playing with critical data. How will You handle this situation especially when 2 out of these 5 are actually the ones doing it ??? This is a mind boggling question for an inerview, it had me tongue tied for a moment.
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Call Centre AllOther (2477)
