Answer / varshini

Customer service is nothing but dealing with customer needs and quries . so you can be a customer service - agent, assistant, manager, executive, and so on....all does the same job ....according to their position.

why do u want to join a call centre ?

4 Answers   Genpact,

---

difference between callcenter and bpo

2 Answers  

---

What do you consider as your greatest weakness and strength?

0 Answers   Cognizant,

---

will you accept position for the time being

0 Answers   HSBC, Serco,

---

i m working in voice process but rght now i want to work with non-voice process so interviewr ask me this ques so many times . so what should i say?

1 Answers   Daksh, IBM,

---

Have you ever committed a mistake at work?

0 Answers   Changepond, Genpact, HP, HSBC, Madhya Pradesh Electricity Board MPEB,

---

You are going through the airport, suddenly you heard a noise.... now make a story from this (speak at least for 2 minutes).

2 Answers   HCL,

---

How do you feel about doing repetitive work?

0 Answers   HSBC,

---

what do you mean by back office job in a bpo?

20 Answers   Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

---

What are your greatest achievements so far?

0 Answers   Cognizant,

---

tell me something about yourself.

8 Answers   Wipro,

---

Tell me about sachin tendulkar?

4 Answers   Serco, Wipro,

---