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Answer Posted / varshini
Customer service is nothing but dealing with customer needs and quries . so you can be a customer service - agent, assistant, manager, executive, and so on....all does the same job ....according to their position.
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2. The physical facilities are visually appealing
How would you sell a used toothbrush? A broken pen? A bitten apple?
What are your greatest achievements so far?
what type of aptitude question they ask for interview?
please let me know about the versant round...
How do you describe your management style?
Explain how to tackle the customer language barrier that exists in between?
I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....
Would you take up this job if we offered it to you?
How to deal with a customer who denies paying for the product?
What do you consider as your greatest weakness and strength?
Can you work independently?
Mention what are the critical attributes of a call center executive?
10. Employees tell you exactly when services will be performed
minimum how many years of experience your company wants
