Which of the following is the MOST important function to be
performed by IS management when a service has been outsource?

A. Ensuring that invoices are paid to the provider

B. Participating in systems design with the provider

C. Renegotiating the provider's fees

D. Monitoring the outsourcing provider's performance

Answers were Sorted based on User's Feedback



Which of the following is the MOST important function to be performed by IS management when a servi..

Answer / guest

Answer: D

In an outsourcing environment, the company is dependent on
the performance of the service provider. Therefore, it is
critical the outsourcing provider's performance be monitored
to ensure that services are delivered to the company as
required. Payment of invoices is a finance function, which
would be done per contractual requirements. Participating in
systems design is a by-product of monitoring the outsourcing
provider's performance, while renegotiating fees is usually
a one-time activity.

Is This Answer Correct ?    7 Yes 1 No

Which of the following is the MOST important function to be performed by IS management when a servi..

Answer / guest

D. Monitoring the outsourcing provider's performance

Is This Answer Correct ?    3 Yes 0 No

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