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To develop a successful business continuity plan, end user
involvement is critical during which of the following phases?
A. Business recovery strategy
B. Detailed plan development
C. Business impact analysis
D. Testing and maintenance
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Answer: C
End user involvement is critical in the business impact
analysis phase. During this phase the current operations of
the business needs to be understood and the impact on the
business of various disasters must be evaluated. End users
are the appropriate persons to provide relevant information
for these tasks. Inadequate end user involvement in this
stage could result in inadequate understanding of business
priorities and the plan not meeting the requirements of the
organization.
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