You are a project manager working for Mail House King. Your company processes orders for several mail-order catalog companies. Your project is to install new mail-sorting equipment and software. You’ve had some problems and experienced some variances so far during the project. Your project sponsor has asked for an EAC. You know the following information: PV = 800, BAC = 700, EV = 675, AC = 750, and ETC = 30. Which of the following is the correct EAC given the circumstances? A. 778 B. 780 C. 861 D. 833

What is the key activity during Contract Closeout and Administrative Closure? A. Documenting lessons learned B. Creating project archives C. Disseminating information to formalize project closure D. Documenting project closure

You know that change control systems are important as they describe how to submit change requests and document how to manage the change, track the status, and determine the management impacts of the change. Each of the following processes in the Controlling process group uses a change control system as one of its tools and techniques except: A. Integrated Change Control B. Quality Control C. Scope Change Control D. Schedule Control

You are in the Planning process of your project, and your project sponsor has requested an accurate cost estimate in two weeks from today. You'll use which of the following techniques to provide her with the most accurate cost estimate? A. Bottom-up B. Analogous C. Top-down D. Earned value

The Critical Path Method is a mathematical tool and technique of the Schedule Development process. All of the following are true regarding CPM except: A. Determines a single early and late start date and a single early and late finish date B. Calculates expected value C. Focuses on the calculation of float time D. Shows the critical path, or the path with the longest duration

You are a project manager working in the automotive industry. You are performing quality control and decide to rank order the frequency of problem occurrences over time using which of the following: A. Control chart B. Pareto diagram C. Cause-and-effect diagram D. Scatter diagram

You are developing your project schedule and have decided to use the PＥRT method to determine project duration. The estimates you've gathered so far include the following: Most likely is 200 hours, optimistic is 180 hours, and pessimistic is 220 hours. Which of the following is the correct PERT estimate? A. 190 B. 266 C. ２00 D. 210

You are a project manager for Uncle Sam's Flag Company. Your company has designed a new line of products featuring the American flag. Due to some unique circumstances, the products are in hot demand and the project sponsor has asked you to do whatever it takes to get this project completed early and make the products available. You are to add resources to the project. The sponsor agrees to pay the additional costs since time is now a critical factor. Which technique have you used? A. Crashing B. Resource leveling C. Fast tracking D. Resource loading

You’ve just accepted a new project management assignment. The project is for a customer in a foreign country. You've requested a business analyst and two other project team members from the country the customer resides in to participate on your team. The remaining team members are from your country. You know that the best way to ensure the project team doesn’t get bogged down in cultural differences and hold up project progress is to: A. Perform team-building exercises using videoconferencing to allow team members to get to know each other and get to the performing stage of team development as soon as possible. B. Provide diversity training for all the team members to make them aware of cultural differences and teach them to function effectively as a team despite these differences. C. Establish your role as project manager as the first order of business and require compliance to company policies. D. Require project team members to read and sign the organization’s diversity policy.

You are a project manager for Cashiers systems. Your company produces cashiering systems and software for the retail industry. Your customer has requested a change to the product. You will handle this change using the scope change control system. All of the following are true except: A. Changes to product scope should be reflected in project scope. B. Project scope changes may result in adjustments to the performance measurement baselines. C. Changes to project scope should be reflected in the product scope. D. Scope changes may result in performance improvements.

You are the project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a scope statement should be published prior to proceeding to the Planning processes. All of the following are true regarding scope statements except: A. It documents roles and responsibilities. B. It can be modified to reflect changes to the scope of the project. C. It describes the project deliverables, requirements, and objectives D. It serves as a baseline for future project decisions.

Which of the following processes involves receiving bids and proposals and applies evaluation criteria to the proposals to rank order the sequence of award? A. Contract Administration B. Procurement C. Source Selection D. Solicitation

You are project manager for a nonprofit organization. Your project has come about due to a social need. Your sponsor wants to get right to the Planning process. However, you know that a project charter should be published prior to proceeding to the Planning processes. All of the following are true regarding project charters except: A. Project charters always include cost and time estimates. B. Project charters always include the product description and business need for the product. C. Project charters recognize and acknowledge the existence of the project. D. Project charters commit organizational resources to the project.

During contract negotiations, your vendor tells you that the equipment originally bid in the RFP is no longer available. They say the best solution is to buy the new equipment they're offering, which is a higher price than the original equipment. You have concerns that the new equipment might not be compatible with existing equipment and try to discuss this with them. They remind you that this decision was already made during the last contract negotiation meeting so there's no need to continue to discuss it. This is an example of which of the following? A. Proposal B. Compromise C. Storming D. Fair accomplish

Lessons learned are used for all of the following except: A. To provide historical information that you can review during your next project B. To document employee performance C. To identify successes and failures on the project D. To record the causes of performance variances