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Serco Interview Questions
Questions Answers Views Company eMail

what is WiFi?what is the latest version?

4 10237

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 77514

what are the five things you must carry for your interview?

53 52868

I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 32819

how did you spend ur last b'day?

1 7140

what is your favourite destination?

12 28691

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

1938

what do you see yourself doing five or ten years from now?

2040

I have question to ask about the Call center management, Q Team leader Role and Responsibilities in inbound Call center, and What will be the Primary part of that ? Q What is the Role and Responsibilities in Company As operation Manager

1 5049

Why you want leave last organsation

4 8138

wo kya cheez hai jo saal me 1 baar mahine me 2 baar hafte me 4 baar aur din me 6 baar aati hai

39 1295307

explain what is pst folder and function?

7 17879

why u want to work in the call center

4 10649

speak on the topic "idle mind is a devil's workshop"

2 12700

tell me about common wealth games??

1 3852

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Un-Answered Questions

How many clustered indexes can be created on a table?

563


How to get the Installed Oracle Version Information ?

599


How to find the index of an element in an array php?

500


What different types of manual testing are there?

611


Difference between arraylist and hashset in java?

518






Which email app is best for windows 10?

398


Why it is recommended to add verification checks to your all your scenarios?

1645


What is RSTP?

1919


Suppose if a session fails after loading of 10,000 records in to the target.how can you load the records from 10001 the record when you run the session next time?

556


How We know we are liable for Profession Tax liability. I have an optics shop & I want PT Number so what should i do?

1780


How data flows from sd to copa? : co-pa

994


What is the difference between CDS views and Traditional views?

72


What is main class used in batch process OR which class will you inherit to make a batch job?

5


1.what is controller proportional gain 2.what is the controller intergral action time. 3.A proportional plus derivative controller that has a proportional band of 20% and a derivative action time of 0.1 minutes. Construct the shape of the output waveform for the triangular input if the input rises and falls at the rate of 4 units per minute.

2201


What are the different types of directives?

408