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Serco Interview Questions
Questions Answers Views Company eMail

what is WiFi?what is the latest version?

4 11974

Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response?

9 81568

what are the five things you must carry for your interview?

53 65370

I am interested in bpo non voice process.in HCL BPO there is a written test i.e)aptitude contains basic grammer,20 aptitude ques,basic networking ques.pls help me to clear this test.

7 35639

how did you spend ur last b'day?

1 7886

what is your favourite destination?

12 32870

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

2482

what do you see yourself doing five or ten years from now?

2520

I have question to ask about the Call center management, Q Team leader Role and Responsibilities in inbound Call center, and What will be the Primary part of that ? Q What is the Role and Responsibilities in Company As operation Manager

1 5815

Why you want leave last organsation

4 9773

wo kya cheez hai jo saal me 1 baar mahine me 2 baar hafte me 4 baar aur din me 6 baar aati hai

39 1318235

explain what is pst folder and function?

7 20762

why u want to work in the call center

4 12365

speak on the topic "idle mind is a devil's workshop"

2 13864

tell me about common wealth games??

1 4762

Post New Serco Interview Questions




Un-Answered Questions

Which tag is used for error handling in jsp pages?

822


What are the different namespaces used in the project to connect the database? What data providers available in .net to connect to database?

1320


win 3.1 is a

1115


what is your goal in life?

1177


What is beanfactory and applicationcontext in spring?

423


What are the steps you would take to transfer employee's salary from hr to fi?

945


what are your daily activities as a bo supporter?

1950


Explain repl in node.js?

485


How to activate / deploy licence in RHEL 6 and what will happen if you don't activate / deploy licence in RHEL 6 ?

2678


Where is rundll32 located?

869


What is a hibernate template class?

391


legal accounting methods to reduce profit of a partnership firm so as to reduce the tax liability?

3079


SIR,i am applying for the jr.engineer(signal)post.kindly if you send some previos sample question -answer i will be higly obliged

2163


What is a numeric literal?

1054


Hi All, I have 1.6 years of experience in cognos in India. I always wanted to do a MS program to earn some money in US. But I think I am little late in taking the decision. As If I have to write my GRE it will be August or September of 2012 and will have to apply for fall 2013 as fall 2012 admissions are almost done now. So my concern is how will be my career do if my MS is at this stage,. i,.e. 3 years experience in Cognos and 2 years MS program in and again looking for job in U.S. Have I been too late in taking the call? I heard that MIS (Managing Information Systems) is having very good placements now. So guys, please advice me in taking the decision to have a good career and also in terms of earning money as I have few financial problems to solve (which I am hoping to solve when I get job in US after completion of my MS program). Thanks a lot friends. I really appreciate and thank one and all for their valuable comments in this site.

5227