what is the difference between technical support and
customer care in call center
- 5 Answers
- 32774 Views
- Genpact, IBM, I also Faced
- E-Mail Answers
Answer Posted / gayathri
the techi suport mainly deals with hardware problems .and
customer care mainly deals with solving the quries of the
customers which maybe like product
billing,banking,insurance.
| Is This Answer Correct ? | 67 Yes | 5 No |
Post New Answer View All Answers
what are the works of qualist analyst in bpo
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
What was your Service Level Agreement ( SLA) Ratio :-
How can we define that the person is an intertesting person?
How can we control attrition and reduce shrinkage
How would you convince everyone to adopt to change and what changes would you like to make?
In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
Why you left your previous company or why you want top leave your current company.
How Did you spent you're last Night?
What you will do if u will become a millionaire?
sell to me a perfume..
hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer
explain 3 years gap in your employ history?
generally, now a days all call center and IT companies are asking us to speak or talk on some topics?
What challenges did you face stepping into a leadership role?
