recently i faced an interview ,they asked one question
,,1) what is the critical issues u faced in supporting
?,tell me some issues,
2)in supporting how many issues reached to our desk ?
3)what is mean by business process of client ?how to explain
?
4)what are the document are updated in billing ?
plz explain all these question
Thanks in advance
venkatesh.sd@hotmail.co.in
8015142105
3)
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Answer Posted / muhammad mustafa
Hi Giddalur,
Answer for your question:
Q:SALES ORDER NO 1234 IS CREATED AND DELIVERED
AND INVOICED BUT THEY FORGOT TO MAINTAIN FRIEGHT CHARGES,
INTHIS CASE HOW U SOLVE THIS PROBLEM.
Ans: First of you should know when you maintain frieght
charges like during sales order or shipment.
Here you have two options one is you need to create credit
memo request (frieght charges) or
You can cancell billing document and reverse shipment and
then re process shipment with frieght charges and process
billing.
Muhammad Mustafa
SD Consultant
Godrej Infotech Ltd, Mumbai
reach2muhammad@gmail.com
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