Suppose a tester reports the bug to the developer and
developer rejects it saying that the bug which is reported by
tester is not a bug.In such a case what should a tester
do?...Kindly answer this question ..

Answer Posted / rashmi sumit

Before reporting any issues to the dev team,you need to
verify for the issue in two different m/c coz there cud be
a possibility of difference in environment or missing data
base changes.
Once this is confirmed as an issue,report it to the dev
team.If he do not agree with it then-
1.Give him the detailed steps to re-produce the bug.
2.Sit with the dev team n reproduce the bug ur self.
3.Give him the environment details in which the bug was
found.
4.Send him the screen shot of the issue.
5.Re-direct him to the FS which talks abt this particular
requirement.

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