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What is a complete process of SAP SD support & how ticket
will come from customer to SAP support team and after
solving ticket what support member will do and how that
solved ticket will reach to customer ?
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Answer Posted / vijay dahiwal
THERE ARE DIFFRENT LEVELS HOW TICKET COMES
LIKE LEVEL 1 CALL CENTRE FOR END USER OPERATIONAL ISSUE
LEVEL 2 THROUGH SUPPORT TEAM FOR MINOR CONFIGURATION CHANGES
any body plz add further
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Hey hi........ I need 2 attend an interview...... presently am workin as SAP-SD support consultent, plz guide me wat the questions wil b asked by an interviwer as I go further as a consultent.... plz rply me urgently.......... I would be very grateful to you for your timely help.Thanks in advance. Regards
Hi SD Experts, what is the difference between the Consignment Issue (CI) & Consignment Pick up (CP) with relation to Sales Document Types, item Categories & Schedule line Categories? Also give definition of both Consignment Issue & Consignment Pick Up along with detailed explanation in relation to its configuration & customization steps along with Business Scenarios? Explain in detail about how do you copy an existing Sales Document type CI & CP, how do you name it( Plz give Name key from your real time data) and what are the customizations you have done for your client? Do provide the document flow for both the Document Types CI & CP? Please provide as many real time data examples as many as possible with reference to your client/ Project? I have interview within 1-2 days? So, I request you to provide solutions to above question as early as possible? Your timely help would be greatly appreciated? Thanks in advance Regards
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