Hi,
I have a question ,suppose all users are unable to login
into (sap system including basis administrator)then what
are the ways to check the system and how to unlock it.

Answer Posted / anand

1.Check the server is up
2. check services are started such as saposcol,
SAP<SID>_00, db services like mssql agent, mssql server if
it is oracle, then oracle listener, etc...
3. then get into usr\sap\<SID>\DVEBMGS##\WORK - checl all
the trace files like dev_ms, dev_disp, dev_w0,dev_w2, so
on.. & stderr2, stderr3.....

Is This Answer Correct ?    1 Yes 2 No



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