Hi,
I have a question ,suppose all users are unable to login
into (sap system including basis administrator)then what
are the ways to check the system and how to unlock it.

Answers were Sorted based on User's Feedback



Hi, I have a question ,suppose all users are unable to login into (sap system including basis adm..

Answer / madhav

HI
Connect to DataBase and delete the SAP* user
Set the parameter in default Login/no_automatic_user_sapstar=0
after that login sap system using 'SAP*' with password 'PASS'
and unlock the user whatever u want.

Is This Answer Correct ?    12 Yes 0 No

Hi, I have a question ,suppose all users are unable to login into (sap system including basis adm..

Answer / tulasi

Hi Try this..

1. Login to the Operating System.
2. Login to the database using sqlplus / as sysdba;
3. Execute the Query Delete from <schema_name>.usr02 where bname = 'SAP*' and client = '000';
 
This will reset the password of sap* to pass
 
Once the password for SAP* is reset, the other users can be unlocked.
 
If the procedure doesn't work, then,
 
The parameter login/no_automatic_user_sapstar would be set to 1.
You will have to include this line login/no_automatic_user_sapstar=0 in your default and the instance profile.
Restart your system and then retry.

Is This Answer Correct ?    2 Yes 0 No

Hi, I have a question ,suppose all users are unable to login into (sap system including basis adm..

Answer / anand

1.Check the server is up
2. check services are started such as saposcol,
SAP<SID>_00, db services like mssql agent, mssql server if
it is oracle, then oracle listener, etc...
3. then get into usr\sap\<SID>\DVEBMGS##\WORK - checl all
the trace files like dev_ms, dev_disp, dev_w0,dev_w2, so
on.. & stderr2, stderr3.....

Is This Answer Correct ?    1 Yes 2 No

Hi, I have a question ,suppose all users are unable to login into (sap system including basis adm..

Answer / s.m.feroz ahmed

Hi,
Check whether Dispatcher and Workprocess started
successfully.If not then restart the application server and
goto the following path c:/sap/sid/ and type dpmon and
check for the performance or goto c:/sap/sid/sys/exe/run
and type NIPING and selftest the application server and if
returns the selftest status as OK then the application
Server is running successfully and now remains login into
application server through local Lan or WAN so check for
the RFC connection (BD54 or SALE) between different systems
to communicate properly and then goto SM30 T code and
maintain table Users_SSM and make changes to User passwords
and check login into client with user account or Admin
account.


Is This Answer Correct ?    0 Yes 7 No

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