which ticketing tool you are using?
Answer Posted / subal
HPSD- HP service Desk.First Users send mails to 1st level
support stating their issue,they then create service call
and assign them to respective Team.Unique no is provided
which is call service call no and it's used as reference no
in future.
Is This Answer Correct ? | 12 Yes | 2 No |
Post New Answer View All Answers
How to find ECC system, GRC system and BI system ?
Is it possible to change role template? How?
What does the profile generator do?
what is the difference between usobt_c and usobx_c?
Tell me about derived role?
Giving fire call access and extending fire call access by using VIRSA’s VFAT tool? can u brief give the explanation
What authorization is required to create and maintain user master records?
Can you explain network topology in sap systems?
What are st01 t-codes used for?
What authorization are required to create and maintain user master records?
The user wants to create like a time table in BEX but when the open BEX its showing empty screen . in this situation what will u do.. And How will solve u …What r the steps u will take the to solve the solution..
What are su25 t-codes used for?
how we do CUA configuration in Quality system
Explain document transfer-level security?
authorization issue. We had asssigned company codes 'BUKRS' in range for example 4000-4220 some come company code is working some are not working means in between ranges . could you please post the answer as early as possible.