Question { ACC, 17088 }

Payment void is disabled for only one specific payment.
what will be the problem..if any idea Please guide me

Answer

Payment void is disabled when the payment is made to an
prepayment invoice and the prepayment invoice is applied to
other standard invoice(s).

When you made payment to prepayment invoice and applied
standard invoices this field is grayed out ...in order to
void payment you need to unapply prepayment and void payment

Thnx
SLK