Question { IBM, 8607 }

What if the client finds a defect after delivering the product? How will you react and justify?

Answer

“I see what you are asking for, but from the user’s standpoint, I think those changes would be more harmful than helpful.”
“Taking the end user into consideration, I firmly believe the changes you requested would create a far less friendly experience overall.”
“While I understand what you are saying, I am not sure it makes complete sense from the user’s perspective.”
“The changes you have asked for are technically sound, but the negative impact they would have on the user’s experience makes them unfeasible in this case.”