What is the ticketing tool you are using in your project.
How will you solve particular ticket once it is created in
your queue.



What is the ticketing tool you are using in your project. How will you solve particular ticket once..

Answer / sureshbabu k

SDA is one of the tool which we have used in our project.
Team have own user credentials(user id and password) to
open SDA. Depending upon the severity levels we can provide
the updates to bussiness participants.

Is This Answer Correct ?    1 Yes 0 No

Post New Answer

More SeeBeyond Interview Questions

What is the format of WSDL file.

2 Answers   CTS,


What is the difference between ICAN and Jcaps?.

1 Answers   CTS,


What are the different types of eways that you have worked in your project.

0 Answers   CTS,


what is marshaling and serialization.

1 Answers   CTS,


What is cmap and oTD. What is the use of OTD?

0 Answers   CTS,






what is a collaboration?

3 Answers   CSC,


Explain the concept of Webservices. What are all the differenent types of tool that you have worked apart from eGAte.

1 Answers   CTS,


How to configuare the logging levels in Jcaps.

0 Answers   CTS,


What are the required things we need to take care of designing a project for flat file should be processed and it should be updated in oracle

0 Answers   CTS,


Whether it is poosible to give 2 different inputs for a service in jcaps

0 Answers   CTS,


What is exchange? What is the use of exchange?

0 Answers   CTS,


What are the logging levels in Seebeyond? what are Securities will Seebeyond provoid for Data level? Explain EAI and EDI? what Type of EDI you have Used in Your Project? How You handle Version Control in your project? Explain How You Implemented EAI in your current Project?

2 Answers   EDS,


Categories