can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

2 Answers   BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

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You are working in your organization from 3 months. why do you want to live?

4 Answers   DELL,

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where u will use your specialization(B.Tech) in BPO?

1 Answers   SnapDeal, TCS, Wipro,

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Favourite Advt

2 Answers   HSBC,

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IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

2 Answers   Yordlee,

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What is the profile of a Team Leader ?

2 Answers   Convergys, FirstSource, Sarco, Serco,

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Why you chose BPO Industry?

7 Answers   Quest, TCS,

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tell me abot your self

19 Answers   Bank Exams, HP, Hutch, IBM, Infosys, One Global Contact Center, Satyam, Sitel, Sutherland, TelePerformance,

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Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

0 Answers  

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How would you manage your accommodation?

0 Answers   HSBC,

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How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

0 Answers   Convergys,

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I joined sutherland bpo on 16th september 2015 and left on 6th october 2015? Now they are asking for recovery of rs 8500. What if i don't pay the amount? I left that bpo due to work pressure. Can they take legal action against me? If i don't pay recovery amount. They did not give any salary to me, because i worked only for 20 days. And in my offer latter it is mentioned that i have to pay 1 month salary to company, if i leave the company without giving notice period of 15 days.

1 Answers  

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