what is the different between bpo and call centre
- 2 Answers
- 8635 Views
- Airtel, Idea, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / roopesh
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 22 Yes | 4 No |
Answer / charan
A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.
A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone
| Is This Answer Correct ? | 18 Yes | 2 No |
WHY R U LOKKING FOR CALL CENTRE JOB?
16 Answers Accenture, Genpact, HCL, OPO, Vertex,
what is team work
10 Answers Capita India Pvt Ltd, Capital IQ, Ethio Telecom, Pharma, Vodafone,
what is meaning of BPO?
3 Answers Brigade, Genpact, Wipro,
why should i give you a job?
What is HRO?
1 Answers Human Resources, Wipro, WNS,
talk few lines on poverty??
introduce urself?
38 Answers EXL, Genpact, HSBC, Idea, iEnergizer, Mphasis, Religare, Vodafone, Zenta,
list three of your most important accomlishment
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
describe the most memorable day of my life?
what is business processing outsourcing? and wot are its sub segments?
Describe ur school!! How should b ur best friend
-
Call Centre AllOther (2477)
