What is the difference between 3rd party BPO and Primary BPO

Answers were Sorted based on User's Feedback



What is the difference between 3rd party BPO and Primary BPO..

Answer / sudharsan reddy.s

3rd party BPO is just like outsourcing.

But Primary BPO is direct company based.

Is This Answer Correct ?    21 Yes 7 No

What is the difference between 3rd party BPO and Primary BPO..

Answer / sanjay kukreti

3rd party is that in which there is a broker in between two
parties.and primary means where there is a direct contact
between company and customers

Is This Answer Correct ?    7 Yes 2 No

What is the difference between 3rd party BPO and Primary BPO..

Answer / deni

primary or captive bpo is a company outsourcing its services to its parent company or branch. A third party bpo is not connected with the company to which it is outsourcing its services.

Is This Answer Correct ?    0 Yes 0 No

What is the difference between 3rd party BPO and Primary BPO..

Answer / shaan

3rd party bpo means an outsources who acts as a mediator.

Is This Answer Correct ?    0 Yes 1 No

What is the difference between 3rd party BPO and Primary BPO..

Answer / bhargavi

Third pary BPo means,Suppose an employee is hired by one
company called XYZ and the XYZ is maintaing the doc as well
as the salary is issued by XYZ but the employee rendering
the service to some other company called XXX on the terms
of XYZ.

Is This Answer Correct ?    0 Yes 1 No

Post New Answer

More Call Centre AllOther Interview Questions

Tell me about yourself?

4 Answers   EXL, GE, Sutherland,


Why do you want to join Virtual Command Centre (Work Force Management)

0 Answers   Convergys, IKF,


what is your weaknesses

11 Answers  


Why do you want to become a Quality Analysist and what will be your profile in this position?

0 Answers   Convergys, Hero BPO,


hi my qualification is intermediate im 26 yrs old can i go for call center jobs

11 Answers  






Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

0 Answers  


How do you get to know about us?

15 Answers   BPO,


What was the outcome when you had to take a lead in an important project? please answer my question asap!!!! thank you

1 Answers   Convergys, Great Eastern, Medical Transcriptionists, San Miguel Corporation,


Will you be comfortable handling customers on the phone? : bpo

0 Answers  


What would you do, if you get the Jackpot of 1crore?

21 Answers   Inter Tel,


Is call center comes under in technical or non-technical?

2 Answers  


What is the profile of a Team Leader ?

2 Answers   Convergys, FirstSource, Sarco, Serco,


Categories