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what is the diffrence between BPO and IBM Daksh
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IBM Daksh offers business performance improvement rather
than just cost-savings and is a step closer to Business
Transformation Outsourcing (BTO).
By unlocking revenue generation through up-selling and
cross-selling, improving customer satisfaction scores,
optimizing capital use and reducing operational
expenditure, IBM Daksh offers far-reaching and positive
impact on shareholder value
IBM Daksh has worked with a pioneering group of global
companies that have successfully used BPO and BTO to
execute a broad range of strategies with strong results
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