What are the rounds taken in the interview for all call centers. What ar

What are the rounds taken in the interview for all call
centers.

What are the training period and training given to the
agents of the call center.

Question Posted / pankaj

1 Answers
3820 Views
I also Faced
E-Mail Answers

What are the rounds taken in the interview for all call centers. What are the training peri..

Answer / skeptictheist

The application process for call center are;
- online examinations are done in front of the computer and these are: Berlitz, versant, mock call or call simulation, computer exam( grammar, listening skills, e-mail letter making, sometimes there's maths, logic, vocabulary or aptitude test, typing test the required speed is 30 and above), then if you pass all of these examination you'll be called back for an initial interview to final interview if possible sometimes there's panel and group interviews, and then last round is tougher than the rest, the OM or the manager's interview. Finally if you made it, job offer will be given to successful applicants. Good luck on your journey!

Is This Answer Correct ?

0 Yes

1 No

Post New Answer

More Call Centre AllOther Interview Questions

Which is your favorate festival

12 Answers IBM, Intelenet,

1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

0 Answers 247Customer, BPO, Finance, Tesco,

do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

0 Answers AON, Genpact,

Why are you trying for Inhternational call center????

2 Answers Allsec Technologies, Wipro,

what is heath care process and how does it work?

2 Answers Dr Agarwals Eye Hospital, UHG,

What is The Difference Between SDRAM and DDR

5 Answers Brigade,

how to start saying abt my memorable moment

11 Answers Apollo, DELL, HCL, Sitel,

difference between love marriage and arrange marriage