What are the most quality required to all the tehinical
person to get in to any call center or bpo
Answers were Sorted based on User's Feedback
Answer / sanya
The Qualities or features that a person should posses are,
1.good communication skill
2.Technical background.
3.Should be able to work in a team.
4.Should be able to show results b4 deadlines.
5.Should be able 2 get the right answers for their customers
( NOT TO CONFUSE THEIR CUSTOMERS/CLIENTS)
Is This Answer Correct ? | 3 Yes | 1 No |
Answer / saberkh01
the most quality required to all the tehinical
person to get in to any call center or BPO:
A- soft skills:
1-call opinning,closing,hold,transfer and mute.
2-Empathy and Sympathize.
3-Active listening.
4-Analitical thinking.
5-Know well about foreign cultures.
6-The ability to deal with irate Customers.
7-Excellent Pronounciation.
B-Communication skills.
C-Excellent knowledge about solving the technical problems
and troubllshoting.
Is This Answer Correct ? | 2 Yes | 0 No |
What is Shrinkage and its formula
2 Answers Aegis, AGIS, HCL, Mphasis,
How do you feel about doing repetitive work?
Please give me your definition of a .... (the position for which you are being interviewed).
7 Answers Allsec Technologies, Genpact, Vodafone,
Why do you see bpo as your career? : bpo
who is ur favourite actress &why
I have debt of 5 lacs in bank, due to financial crisis I lost my job and at present I'm jobless. I can't able to repay the loan and credit cards. Bankers are not trying to understand my situation and they threat me email by stating that I can't able to open new bank account and new jobs and visa process and passport will be terminated. Please anybody help me how to solve this problem is it true that I will not get new job and visa process.
why you are opting BPO jobs if you having a degree of MSc?
0 Answers ADFC, Call Centre, HP, Wipro,
What is Goal.
What is your favorite color and why?
what is a call centre?
tell about yourself
10 Answers IBM, iSpace, Logix, Vodafone, Wipro,
eradicate (a)condemn (b)Minimize (c)uproot (d)control