Give me an example of a time when you set a goal and were
able to meet or achieve it.



Give me an example of a time when you set a goal and were able to meet or achieve it...

Answer / kunal

I was working with a company and my job was customer care so there were a customer of UK and he felt that he have been charged wrongly for 4 pounds i tried everything but he did not agree on it then i told him everything and based on my skills i managed to made him understand that we have charged him fairly therefore after 1 hour and 47 minutes he hung up then after few days he sent an email for me to the management that the agent was very good and he is the best agent for me and whenever i call i need the same agent.

Is This Answer Correct ?    1 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

why do u want in BPO

2 Answers   Genpact, Serco, WNS,


Tell me 2 minutes about traffic hyderabad ?

48 Answers   247Customer, Aegis, Amazon, Brigade, Focus, Genpact, HCL, Just Dial, Kelly Services, Rofus, Serco, Tata Business Support Services TBSS, UOU, Wipro,


If anybody needs job in Call Center for a leading domestic BPO the call me to +91 9874528290 or send yoyur c.v to vodafone.rahaman@yahoo.com

6 Answers   Vodafone,


Whatb is Bpo? What is Call centre? What is Telemarketing?

0 Answers   Infovision,


What is the biggest challenge facing the BPO industry today?

2 Answers   HDFC, IBM,






What does customer satisfaction mean to you?

4 Answers   ACS,


HI im Sagar,what is my problem is i did my B,com in 1999 and after that i was planning todo MBA but unfortunately b'caz of some family problems i entered in business but in my mind and also my desire is to work in corporate office,but i got a long gap and my business is also wind up and i asked many of my friends about my dream they suggested me to work in BPO's or in call center's but now they are asking age limit?i dont know what i want to do?im in confussion mind please anybody give me solution for this i will be greatful to you?

3 Answers  


tell me about zenpact ?

3 Answers   BPO, Omni Globe International,


why do u want to join bpo instead of other company

7 Answers   Aditya Birla, Bank Of America,


Tell me about a time when you had to deal with a difficult person at work

1 Answers   WNS,


How has your impression of Bombay/Mumbai changed over the course of a decade?

1 Answers   FirstSource, Serco,


how did you spent your last day?

0 Answers   Intelenet, Spice Telecom,


Categories