Give me an example of a time when you set a goal and were
able to meet or achieve it.
Answer / kunal
I was working with a company and my job was customer care so there were a customer of UK and he felt that he have been charged wrongly for 4 pounds i tried everything but he did not agree on it then i told him everything and based on my skills i managed to made him understand that we have charged him fairly therefore after 1 hour and 47 minutes he hung up then after few days he sent an email for me to the management that the agent was very good and he is the best agent for me and whenever i call i need the same agent.
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why do u want in BPO
2 Answers Genpact, Serco, WNS,
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If anybody needs job in Call Center for a leading domestic BPO the call me to +91 9874528290 or send yoyur c.v to vodafone.rahaman@yahoo.com
Whatb is Bpo? What is Call centre? What is Telemarketing?
What is the biggest challenge facing the BPO industry today?
What does customer satisfaction mean to you?
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Tell me about a time when you had to deal with a difficult person at work
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