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anxiety (a)uneasiness (b) grief (c)interest (d)eagerness
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why u left the previousjob
7 Answers Infosys, Sutherland, Vcustomer,
How do you measure good customer service?
hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer
what is meant by quality?
how do you spent yesterday?
6 Answers BPO, HCL, Hero MotoCorp, IBM,
I am B.Tech student.presently i am working as a faculty.but i am not interested on that side.Actually i did SAP-ABAP.But i want to do any software or call center job.while attending interviews in BPO's they are asking why you came to bpo by leaving software.
do you consider you valuable . why?
0 Answers CTS, Mphasis, Omnia,
hi i am sangesh. i completed mca in june 2010. now i am planing to go for call centre. now jan 2011, i need answer for ( what did u do past 6 months? ) please tell me answer.
Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?
What’s your area of opportunity?
what due you know about BPO.
why u select bpo
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